Commercial Disclosure

特定商取引法に基づく表記

Legal Name

Oak Admin Office

Address

MG Meguro Eki-mae Building 2-15-19 Kami-Osaki, Shinagawa-ku, Tokyo, Japan 141-0021

Phone Number

03-4500-8116

Reception hours 10:00-18:00 (excluding weekends and holidays)

Email Address

support@oak-admin.jp

Operations Manager

Ayako Smith

1. About Our Service

Oak Admin Office ("we," "our," or "us") is a professional consulting service that specializes in Gyosei-Shoshi services for individuals and businesses. 

2. Additional Fees

In addition to the fees associated with our services, certain transactions may incur additional fees. These fees include, but are not limited to:

  • Consumption tax (shown on invoice)
  • Registration fee to the government agency
  • Cost of obtaining official documents (revenue stamps etc.)

All additional fees will be clearly stated on your invoice before payment is processed.

3. Exchanges & Returns Policy

Due to the nature of consulting services, we do not offer exchanges or returns. However, we are committed to ensuring your satisfaction with the services provided. If you experience any issues or believe the services rendered were not as expected, please contact us at support@oak-admin.jp to discuss a potential resolution.

4. Delivery Times

We will begin providing services without delay after the contract is agreed on and signed.

5. Accepted Payment Methods

We accept the following payment methods:
  • Bank Transfer
  • Credit cards (Visa, MasterCard, American Express, etc.) via Stripe
  • Debit cards via Stripe
  • Other payment methods accepted by Stripe (depending on availability in your region, such as Apple Pay or Google Pay).

6. Payment Period

The payment period for our consulting services is 30 days from the date of the invoice. Failure to pay within the agreed-upon time frame may result in late fees or suspension of services until payment is received.

7. Price

Our prices vary depending on the type and scope of consulting services provided. Prices are determined on a case-by-case basis and will be outlined in a formal proposal or agreement. Please contact us for a custom quote for your project. All prices are exclusive of applicable taxes unless otherwise stated.

8. Refund and Cancellation Policy

All payments are final and non-refundable unless otherwise agreed upon in a formal written contract. Cancellations must be communicated to us in advance, as stipulated in the terms of our consulting agreement.

9. Disputes and Chargebacks

If you experience an issue with an invoice or payment, please contact us immediately at support@oak-admin.jp If you choose to initiate a chargeback or dispute without contacting us first, this may result in additional fees or delays in resolving the issue.

10. Questions and Support

If you have any questions or require assistance with a payment, please reach out to our support team at support@oak-admin.jp. We are committed to resolving any payment-related inquiries as quickly as possible.

11. Compliance with Stripe's Terms

By making a payment through Stripe, you agree to comply with Stripe’s Terms of Service and all applicable laws regarding online payments. Any misuse of the payment system will be handled in accordance with our internal policies and applicable laws.

12. Changes to This Disclosure

We reserve the right to modify this Commercial Disclosure at any time. Any changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed of updates.

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